small business

Life of the Subscription Model

Posted by renee on March 30th, 2012

The subscription model is nothing new. This method of payment has been used by cable companies, utility providers, fitness clubs, magazines and more for years. Though, lately, it has been introduced in more interesting ways. You may have noticed it with Manpacks, the service that delivers men’s essentials to your door, or with Birchbox, Glossybox, and Loose Button’s Luxe Box. If you’re a pet lover, it could have been with Toys4Tails or Barkbox. Subscription commerce for products other than Teleco’s and fitness clubs are making a grand entrance.

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Advice from startups. It helps!

Posted by renee on May 23rd, 2011

Yeah, you’re right. I don’t run a tech startup. But living in San Francisco means I am surrounded by it all day, everyday. At first, I was intimidated, then I got bored of the jibber jabber, then I realized…Wooaa! These startups, this lingo, this MVP – Product/Market fit – metrics – conversions – stuff is really helping me out.

Tech startups CAN set an example for service based businesses, as I wrote in this blog post. Earlier on I also realized that people in my industry and other online marketing people really DO need to know the basics, the basics of UX, UI, metrics, conversions and so on (Check out this post about that very idea).

My point, don’t discard the tech startup mentality if you run a service based business. Consider taking a few pages from their book and appreciate how they work, especially the part on being lean.

Being lean?  Here are some resources to help you out:
1. The Entrepreneurs Guide to Customer Development
2. Startup Lessons Learned
3. The Lean Startup

Bootstrap THIS! (Warning: SM For Beginners)

Posted by renee on January 26th, 2011

(If you’re an ‘expert’ skip to the last line and answer the question.)

No longer do you have to rely on word of mouth or pay exorbitant amounts to get your business’ brand known.  Now, you can get the word out internationally – for free!  Free’s still a word people use, right?
How do you make Facebook, Twitter, Tumblr and other social media work for you and for your business?  We ALL know that these tools are free and are a great marketing tool for you, as long as you have the willingness to be creative and persistent, and persistent, and persisten, and persistent …

Everyone knows of the “Old Spice Guy” or the many charity campaigns with an internet component.  While you may not be able to afford to hire actors, you can use pieces of these tried-and-true campaigns to help your low-budget “bootstrapping” strategy.  For example, you can ask customers to name your newest advertising campaign in exchange for product or services, or you can lead a “Tweet for charity” event and offer to donate while raising money and brand equity.  Lowe’s Home Improvement recently offered a weekend of coupons event in which emails were sent for a chance to win 90% off coupons or free merchandise.  This gave them the opportunity to create a database of customers while generating plenty of Facebook buzz.

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Lets get Married! …I mean, go into business together

Posted by renee on December 27th, 2010

It starts in pretty much the same way every morning.  A groggy start to yet another work day.  You exchange coffee with your partner and his or her weary eyes show strains of worry about the incoming loads of work.  Preparations for the day ahead get under way and then its off to work.

Typical married couple?  Nope, that’s your average small business partnership we’re talking about.  It’s easy to get confused.  Some partners know more about each other than their real spouses and some, even see more of them.  You and your partner spend so much time together at the office that you might as well get married!  The similarities between a wedded couple and of a partnership are uncanny.  Firstly, you have a binding contract to be together also you share your assets with your ‘special someone’, whats more, your partnership agreement is the business worlds equivalent of your marriage agreement.  In addition communication is vital, just like it would be in any marital engagement and the company you both run together takes the role of your child.  You cherish it, feed it (with capital) and hope that it will grow and one day help you.

Just as with any relationship, disagreements on the company’s future are bound to occur and this, fueled by the fact that more often than not one partner will be more fond of his partner than the other would mean each day would be interesting.

The sad part about these arguments and is that there will come times where the partners do not get along.  This, or course, calls for the corporate worlds divorce.  The termination of the partnership contract.  A common occurrence in the corporate world just as divorce is common.  Let’s face it, not everybody has the knack for getting along.  That is, after, all the very reason there are escape clauses in just about every agreement out there.  Once the fighting comes to that point where you can’t take it anymore; getting out of the agreement is the workable option.  And who knows?  If you’re lucky, you might even get something out of the settlement.

Importantly, even as you two continue to blush and have butterflies during the ‘honeymoon’ stage, always sign that prenup. Always.  (Shareholders agreement equivalent) You never know who may wander off with that 23 year old secretary or delivery boy.

(Thumbnail image from How to Protect Yourself in a Business Divorce – Good read)

If a Caveman Ran a Startup

Posted by renee on November 23rd, 2010

What would it look like?  How would the caveman way of thinking apply to running a new small business?  Well, let’s take a look:

  • Was there ever a fat, lazy caveman? I’m sure there was, but he probably didn’t stay alive long enough to start a business. By analogy the paleolithic startup model would be lean, mean, and efficient.
  • When living in a cave, basic survival necessities make themselves very obvious. Being cold and hungry will not only kill you after a while, they are also excellent motivators. A smart caveman would have learned from this and applied the same lesson to his business. Needs come first. You can work on your fancy rock engravings later.
  • If you’re going to make it as a caveman, you need to know how to hunt. This means leaving your comfortable cave and taking on some risk and hard work to bring home the meat. The same goes for money. The funding won’t come to you, so you need to sharpen your spear and get out there.
  • While our cave-dwelling hero is out hunting moose, someone else is holding things together back home. Back then, this would be the cave woman. I’m not saying you should get one of those, but it is important to have support and division of labor. Ideally, designers and developers should do their work while somebody else is out hunting for capital.
  • If one thing is essential to the caveman, it is fire. To light that fire, you need a spark. A good idea is the basis of that spark for your fire. Once you have it, you need to watch it and feed it so that it keeps burning and keeping you alive.
  • If you did not increase the size of your cave family, you would go extinct. This is why they did not bother with birth control. You, too, can not afford to kill off ideas before you check their potential.
  • Back in the stone age, you never knew when another tribe would show up with their axes to fight for your best hunting and gathering territory. But, if you had anything worth taking, you could be sure that they would be there eventually. Startups are the same. If you’ve found a promising niche, competitors will get there, and you’d better be ready to defend yourself.
  • The common thread here is that there’s nothing like living on the edge of survival to make you focused. Therefore, our caveman entrepreneur would doubtlessly run a very efficient and lean startup. Things would get done on time, and on budget, because there’s no arguing with caveman issues. Once the firewood is gone it is gone, saber-toothed tigers don’t wait, and that’s just the way it is.

    Are you running your startup like a caveman?

Your brand: Does it speak for itself?

Posted by renee on May 5th, 2010

A successful brand is something that can stand the test of time.  It is an icon, an image, colors and lines, that speaks for itself.  It does not need an elevator pitch or a two minute shpeel to explain who it is, what it does, and why it dose it.  It is an image, an experience and a culture that is recognized even by those it’s not targeting.  It is constantly being challenged by competitors and imitators, but never duplicated. It represents something powerful, something that is or once was, and something that will last for many years. A successful brand is loved by many, hated my some but always recognizable.

Can your brand stand the test of time?

Increase your site traffic (8 steps)

Posted by renee on April 9th, 2010

KISS – Keep it Simple Stupid.
Don’t frustrate visitors with a shmorgus board of unnecessary content.  keep things clean and simple, but most importantly keep things easy to find.

1. Be memorable/make an impact
Provide deep, rich, exciting content that will continuously intrigue visitors. Ask influencer’s to be a guest blogger or even write a guest post. Interview people, write from the heart, the soul, and show your expertise.

2.  Be up to date
There is nothing worse than coming across some ‘awesome’ blog to find out it hasn’t been updated for months.  Keeping an active blog is necessary in order to keep search engines coming back to index your site.

3. Categorize your Site
Just like adding tags, categorizing your site helps to better define what your site is about, ultimately improving the quality of your site traffic.

4. Provide Contact Information
Make it simple for visitors to find ways they can reach out to you. Provide an email address, a form for their questions or a place they can simply write in, such as guestbook. Remember not to give out too much personal information.

5. Submit to Directories
Adding your site to Google and other search engines helps index it faster. Submitting this information will allow your site to be considered for future searches.

6. Describe that File
Use keywords when naming your image files that are being used by your site. Doing so will help you gain visitors when people search using Google Images. {Note: Photos are often an overlooked SEO opportunity.  Remember to tag ALL photos with appropriate words, thus leading people who are image browsing back to your site]

7. Create Links
Linking to your site from other websites will help generate more traffic and improve your placement in search engines.

8. Tag your Site
Adding site tags can increase the number of times your site shows up in search results. To pick the right keywords, try putting yourself in the shoes of your visitors.

Worst ad of 2009 [Via BNET]

Posted by renee on December 11th, 2009

BNET News thinks that this is the worst ad of 2009. They describe it is tasteless and irrelevant. I agree.

http://www.youtube.com/v/4s7Qw1abNJE

Breaking News: Snow in Toronto

Posted by renee on December 9th, 2009

This is so fitting.  [Scooped it from InSeansOpinion blog] Growing up in North Bay and living in Toronto, this video is so true.

My comments regarding Neil Patel's post Harsh Realities of Starting a Business:

Posted by renee on December 2nd, 2009

Neil Patel suggests these top 7 harsh realities in starting a business.  I agree with some, but there are more important harsh realities that, although small, can eat you up inside and make you fear that the there is no light at the end of the tunnel.
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