Posts Tagged ‘Marketing’

Blog inspiration: Find it in your playlist

Posted by renee on January 11th, 2011

Trying to attract more people to your blog but facing writer’s block, or worse can’t think of what to write about? Consider turning to your iTunes play list for a little inspiration.

I was on a flight back from Canada and was racking my brain for ideas to blog about.  I felt the ‘social media’ topics were saturated, that Infographics were over done, and SEO was too advanced and boring to write about. I was stuck, so I opened up my iTunes to get some music pumping with hopes of being inspired.  And then it occurred to me. Here is a detailed list of over 600 song titles. I could easily play around with them to help me generate ideas for a post.  It turned out to be a little fun, but more so hilarious.

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13 Things Glee Can Teach you About Social Media

Posted by renee on November 30th, 2010

Social Media basically involves people who choose the online world alongside the real one to interact and socialize with friends, strangers, and businesses. When social media first hit the scene, no one really took it seriously. All the new apps and platforms popping up where thought to be the next ‘ICQ’ or forum.  Many thought it was just a bunch of kids goofing around on the Internet. Ha! These days, if a business or organization does not have a Facebook page or Twitter account, they are considered behind the times.

The Fox television show Glee demonstrates how effective social media is as a way of achieving fame, popularity, fortune, and maybe some marketing success to boot. The plot of the show is simple: a high school teacher attempts to rebuild the glee club to its former glorious heights and recruits a motley crew of students to achieve his goal. The success of this show can teach us all a thing or two, whether we are using social media for small business purposes or to make a play at world domination.

1. You can make it big on YouTube. Every episode of Glee is made to be broken up into small segments, perfect in length for YouTube.

2. You don’t have to be “cool” to go viral. The Glee song and dance numbers are full of joy and happiness and performed by the school’s stereotypical misfits and nerds! They aren’t ‘cool’ , but hey anything goes.

3. People crave a little of that joy – songs from the Glee soundtrack consistently top the charts on iTunes.

4. Spread your social media net wide. Like peanut butter, just spread it.

5. One blog or website is not enough. Glee is on Facebook, YouTube, Twitter, iTunes, blogs, and forums. Keep it consistant and focused, but do use more than one platform.

6.  Integrate your media net. Glee has song clips that link up to the iTunes store, audio and video clips that link to where you can purchase the full episode, and the great big gift-wrap bow that ties it all together: advertising.

7. Build anticipation. Glee’s pilot aired in the spring, leaving fans a whole summer to look forward to the next installment.

8.  Give freebies. The pilot for Glee was available free online all summer long.

9.  Keep tabs on traffic. Where are people coming from and where are they going?

10. Use what you find to your advantage. Searches for Glee spike after every episode — make sure all those searches have lots of good results to choose from.

11. Toot your own horn. As Glee’s cheerleading coach said, “I have to put in a call to the Ohio Secretary of State notifying them that I will no longer be carrying photo ID. You know why? People should know who I am.”

“I have to put in a call to the Ohio Secretary of State notifying them that I will no longer be carrying photo ID. You know why? People should know who I am.”

12.  Make your own catchphrase. Glee fans call themselves “Gleeks” and are proud of it.

13.  Look to the past for inspiration. Glee’s success is partly due to the modern social media craze, but no one can dismiss the nostalgic element of the actual glee club!

Oh, Hell to the no! Look, I’m not down with all this background singing nonsense. I’m Beyoncé, I ain’t no Kelly Rowland! – Mercedes Jones

Don’t be a backup singer with your social media. Be the Prima Donna, the first one on the stage and the one who gets all the attention.

What Glee-esk things are you doing to leverage social media?

Now Recruiting: Hipsters

Posted by renee on November 15th, 2010

OK, so you’ve got this product that you need to market this so that it’s ‘cool’, so that it takes off like all those other hip items that you just had to have, the iPad, iPod, tablet, etc..  I mean look at the iPod, it’s just a music player, yet for a time everybody had to have one, it became de rigueur to the max. And then you look at that Steve Jobs fellow and you think, yeah he’s got it. Went up against the might of Microsoft with a closed operating system, with a box that continues to be twice as expensive as anything else and yet he’s making a killing.

So you’re looking at your marketing guys and you’re thinking, maybe I should dress them up in some naff looking skivvy or polo neck jumper (in black, of course) like Jobs. But you know that won’t work. So, you realize you need to hire someone a little different, someone with an edge, someone like…an authentic hipster  - to infuse a counter culture in your marketing department.

Here’s the first lesson of being hip, or a hipster if you must: it means going against the current trend, it means being self-consciously anti- whatever it is that’s happening.

When they asked James Dean what he was rebelling against he replied ‘What have you got?’

That means, paradoxically, whoever’s a hipster today ain’t gonna be tomorrow. Gonna be hard to write that wanted ad isn’t it? A hipster, according to some sources, is someone who is young, middle-class with interests in non-mainstream styles, tastes and behaviors. And hiring one is a very conscious choice: they’re going to be wearing clothes that were in fashion fifty years ago, glasses you once wouldn’t be seen dead in, and with tastes that are intentionally obscure (if everyone’s into it then it’s no longer hip). But, get this, they know it’s uncool – there’s this complicity – like it’s really bad taste, and we know that, ha ha!

I think that in a society that’s increasingly homogenized, marketed to the point of saturation, largely in agreement with its own values and tastes, the hipster credo becomes a necessary antidote. It’s no surprise that these people came into being around the 1950′s, after we had won the war and saw a wave of prosperity that seemed to promise everything and in the end seemed empty, devoid of meaning and delivered nothing. We’re looking for something real to fill that void, and if we can’t find it at least we’ll look cool disparaging everything else.

The hipster credo becomes a necessary antidote

Anyway here are your tips for hipster startup employees:

You definitely need a hipster. You need someone who’s going to be the absolute early adopter with the (potentially) current trend in consumer products; all those endless gadgets we think we have to have now; your hipster will tell you what we need tomorrow. (As he would have already cracked open the products to dissect it’s inside)  Whatever product you’re creating should be different then the current trend: think miniature (like wristwatch) HD TV or social networking site where you never actually connect with anyone else or where the goal is to be really unpopular (except with the other really unpopular people). It must be simple yet technologically of-the-moment: these people aren’t entirely vapid and foolish, particularly when it comes to shiny accessories.

It’s a style thing, but there’ll be no particular style which you can point at. Rather they’ll have adopted whatever countercultural style has existed for the past 50 years while at the same time discarding whatever it stood for. Who is Che Guevara anyway – a t-shirt manufacturer? What does punk and grunge mean in an age when you can record, in perfect digital fidelity, noise?

Don’t expect too much work from your hipster employee. In fact, I wouldn’t even set up that cubicle. You want them out and about in the world soaking up fashion and trends so that they can reject them in a humorous and ironic fashion. This is where you need to take note. Call them in once a year: carefully examine what they’re wearing, using and doing. Don’t listen to them just take note of the main elements of their ‘style’. Move fast and base your product on this analysis. And then hire another hipster – cause after that they’ll be hopelessly out of the loop.  [I am kidding about the don't expect too much work from them. The idea is that they will work, and hard for that matter, but WON'T punch in 9-5pm. They are going to work when they want. So let them]

Anyway, in all this, the bottom line is that a hipster is someone who can bring a dynamic perspective to your team. Their counterculteral views can be a the magical potion you need to take the market by storm.

The rise of social gaming in marketing

Posted by renee on October 20th, 2010

Instead of “Where’s the Beef”, think “Where’s the game?” Social gaming, or ‘gamification‘ is quickly becoming an important aspect of marketing in today’s world.  The social gaming phenomenon has exploded.  Facebook reports that more than 200 million people are playing games on Facebook.  That is a small tip of a very large iceberg.  Social networking sites allow friends to compete and compare their progress in games, as well as assist each other in reaching goals.  It is an interesting meshing of social networking and social gaming, and something that will soon be ubiquitous.  Forward thinking businesses understand that social gaming can become an important aspect of their marketing strategy.  It is the smart way to do business.

The idea of using social gaming as a marketing tool is not new, however with the Internet playing a key role in most people’s lives, it has changed how gaming works in new and unexpected directions.  In the “old days”, businesses successfully employed strategies such as “buy ten, get one free”.  Credit card companies, retail stores and similar businesses began to offer (and still offer) savings, rewards or bonuses for using their product.  These practices are successful in building and retaining customer loyalty, and it is no surprise that they are still used, often in new ways that involve online gaming.  In today’s online world, there are infinitely more ways to use and expand on such marketing strategies.  Online gaming is an invaluable way to involve and build a base of interested and engaged customers.

Understanding the psychology of the gamer is vital to using gaming as a marketing strategy.  This is where ‘game mechanics’ come into play.  It is important to build a game that is enjoyable and encourages the gamer to continue playing.  Businesses that can use game mechanics successfully, and develop a good game as part of their social gaming marketing strategy are the ones who will be successful.

The rise of social gaming as a marketing tactic has just begun.  The directions in which it can turn are endless.  Currently there is a trend towards cross-promotion, where companies partner with one another to promote their products as part of a game.  Instead of getting a toy from the current blockbuster movie with your kid’s meal, you now get a code for a virtual game.  In June 2010, the Smithsonian hosted a scavenger hunt called “The GoSmithsonian Trek“.  Participants solved puzzles by collecting clues hidden throughout the building.  The winner received an iPad and other prizes were also awarded.  This is a great example of how even government agencies and nonprofits can use social gaming as a way to attract consumers.

Social network games have become huge generators of income.  Figures from eMarketer forecast that in this year, 2010, $220 million in marketing dollars will go towards ads placed on social networking games.  The availability or supply of games is currently trailing demand, making today an ideal time for entrepreneurs with a good game idea to try their luck.  There is also room in the market for developers of game applications and gaming development software.  There are countless, untapped promotional possibilities involving social games.  Games, as always make things more fun, and people want to have fun.  As the social gaming market expands, gamers can look forward to a brave new world and the discovery of new and innovative games.

Empower your people to speak for the company

Posted by renee on October 7th, 2010

By now it’s common knowledge that the internet has changed everything when it comes to doing business. Customer Service especially has had to adapt to new customer expectations. Many companies offer ways to give feedback through their websites and, as a result, customers expect problems to be addressed and resolved quickly. There was a time when a company might expect to have a few weeks to deal with a customer complaint or inquiry, now a resolution is expected within 24 hours, if not sooner.

Thanks to the popularity of sites like Facebook and Twitter, companies can now communicate with potential and existing customers in real-time. Many companies have dedicated staff to speak on their behalf, but some might be reluctant to allow employees to speak on their behalf. This reluctance can hurt not only customer relations, but also sales and profit. According to Econsultancy’s 2010 Social Media and Online PR Report:

  • 40% of companies polled said they had “experimented with social media but have not done much” and just over a third report they’ve done an “average amount.”
  • 45% of those same companies admitted to not having any internal policies or guidance for the use of social media. When companies were asked what was holding them back from using social media sites more often, they reported that they were having problems integrating the use of social media sites with other areas of their business.
  • At the same time, however, 83% of companies expect their social media spending to increase in the next year. The question now becomes…

How can companies struggling to incorporate social media with their business make it work?

The answer is simple: empower your employees. In any business, Customer Service representatives have their fingers on the pulse. As calls, emails and letters pour in, these employees are on the front lines fielding complaints and inquiries and, more often than not, being the sole contact most customers have with a company. Most companies have already accepted that their service representatives speak on their behalf more often than anyone in management and so most of these employees are well versed on company policy. Within that group, a manager can hand-pick a team to work as Social Networking Ambassadors by rounding out and fine-tuning their knowledge of company policy. Those ambassadors can then be given access to company profiles on sites such as Twitter, FaceBook, MySpace and others to spread the word about upcoming events, commonly asked service related questions and corporate sponsored community outreach projects. By empowering Customer Service representatives, companies can not only address some issues before they become a problem, but it also makes the company itself seem more human and friendly to customers and clients.

This change may be difficult for some companies to embrace. Many executive teams are reluctant to hand over the reins of corporate communication, and this may be the largest hurdle. But the truth is, once they learn to empower their own employees, those people will become more involved with their work and will appreciate the fact that executives are recognizing the specialized treatment Customer Service Representatives can bring to the table. Empowering employees makes the company stronger, not weaker, Employees who feel they contribute in a more noticeable way have a greater investment in the company and that, in turn, shines through to customers.

Do you know of any small to large size companies empowering their employees to leverage social media?

7 Steps to Social Media Success

Posted by renee on October 3rd, 2010

Social media is a rapidly growing phenomenon, and it’s possible for an open minded person to use this growth, as a medium for selling their product. Success in the social media domain is not just a possibility, but has become a necessity for survival in today’s competitive markets. Fortunately for sellers, success in social media can be simplified to seven steps listed below.

1. Determine your strategy and goals. You’ll need a game plan if you want to succeed, and the strategy you create is going to be what guides your decisions. Firstly, determine the ends you seek, then figure out the means to reach those ends. Ask yourself what you expect as a return, and then figure out just what you need to do to reach that goal.

2. Know your marketIt’s important to have as complete an understanding of your target market as possible. If you don’t know your market inside and out, then your approach to the market is to fail. Research the market to determine how best to implement your strategy, or risk futilely wasting resources.

3. Execute in the right channels. Marketing a product is not a linear affair, and there are many channels you can go through to get your message heard. Always opt for the multichannel approach, as this will maximize your exposure and further increase your chances of success.

4. Bank good content. The quality of your content is critical to your success in social media. Anything you generate in the media, be it tweets or blogs is ultimately only as good as you make it. Exposure means nothing if nobody has an interest in what you have to say, make sure your content is of the highest quality, there can be no exceptions.

5. Seeding. Now it’s time to use the expansion and interaction of social media to your advantage and let it do the work for you. Seed the content you created in step four into social networks, and keep it alive by listening and responding to feedback. Interact with other users to best engage your consumer base, and get people talking about what you have to offer. Proper seeding will maximize your exposure, so make sure to put as much effort in as is required for success.

6. Create a rolodex of key influencers. Figure out who the big players are in your target market and who can enhance your exposure. If they’re interested in what you’re doing then you can use that to further your success. Find these people and engage them. Ignoring the key influencers in your market will lose you vital opportunities.

7. Monitor your progress. Obviously you have no idea what level of success you’re achieving, if you aren’t monitoring your progress. Fortunately there are lots of free tools that will let you monitor your success. Here is a good list

Following these steps will allow you to utilize people’s gregarious nature and ensure your success in social media. The expanse of the internet has provided us with an affordable, and easy to use marketing tool, don’t let it go to waste.

Increase your site traffic (8 steps)

Posted by renee on April 9th, 2010

KISS – Keep it Simple Stupid.
Don’t frustrate visitors with a shmorgus board of unnecessary content.  keep things clean and simple, but most importantly keep things easy to find.

1. Be memorable/make an impact
Provide deep, rich, exciting content that will continuously intrigue visitors. Ask influencer’s to be a guest blogger or even write a guest post. Interview people, write from the heart, the soul, and show your expertise.

2.  Be up to date
There is nothing worse than coming across some ‘awesome’ blog to find out it hasn’t been updated for months.  Keeping an active blog is necessary in order to keep search engines coming back to index your site.

3. Categorize your Site
Just like adding tags, categorizing your site helps to better define what your site is about, ultimately improving the quality of your site traffic.

4. Provide Contact Information
Make it simple for visitors to find ways they can reach out to you. Provide an email address, a form for their questions or a place they can simply write in, such as guestbook. Remember not to give out too much personal information.

5. Submit to Directories
Adding your site to Google and other search engines helps index it faster. Submitting this information will allow your site to be considered for future searches.

6. Describe that File
Use keywords when naming your image files that are being used by your site. Doing so will help you gain visitors when people search using Google Images. {Note: Photos are often an overlooked SEO opportunity.  Remember to tag ALL photos with appropriate words, thus leading people who are image browsing back to your site]

7. Create Links
Linking to your site from other websites will help generate more traffic and improve your placement in search engines.

8. Tag your Site
Adding site tags can increase the number of times your site shows up in search results. To pick the right keywords, try putting yourself in the shoes of your visitors.

Worst ad of 2009 [Via BNET]

Posted by renee on December 11th, 2009

BNET News thinks that this is the worst ad of 2009. They describe it is tasteless and irrelevant. I agree.

http://www.youtube.com/v/4s7Qw1abNJE